Powerful Enough to Meet the Needs of Every Type and Size of Business

Freshdesk - Reimagined.

Streamlined Support Processes

Freshdesk streamlines customer support processes, saving time and resources.

Multi-Channel Communication

It allows for better communication with customers through multiple channels.

Automation Features

The software's automation features can help reduce the workload for support teams.

Analytics and Reporting

Freshdesk provides analytics and reporting tools to help businesses track their performance and identify areas for improvement.

Software Integration

Its integration with other software and applications can enhance the overall customer experience.

Customizable Features

Freshdesk offers customizable features to meet the unique needs of different businesses.

Knowledge Base

The software's knowledge base can help customers find answers to their questions quickly and easily.

Mobile App

Freshdesk's mobile app allows support teams to stay connected and respond to customers on-the-go.

Collaborative Features

The software's collaborative features enable teams to work together more efficiently.

Flexible Pricing

Freshdesk offers a free trial and flexible pricing plans to fit businesses of all sizes and budgets.

Built to make business better and more efficient!

Empower Your Digital Journey

Automated ticket routing and prioritization to ensure that customer issues are addressed efficiently.

Collaboration tools for teams to work together on tickets, improving response times and resolution quality.

Omnichannel support allows customers to reach businesses on their preferred channels, whether it's phone, email, chat, or social media.

Field service management tools for businesses with on-site technicians, streamlining their work and improving customer satisfaction.

Automations for repetitive tasks help businesses save time and reduce the chance of human error.

A self-service portal for customers to find answers to common questions, reducing the load on support teams.

Analytics and reporting tools to measure performance and identify areas for improvement, ensuring continuous optimization of customer support operations.

Customize features to better meet your business needs!

Your Company's Needs!

Custom Ticket Fields

Custom Ticket Fields

Customize ticket fields to capture the information that matters most to your business.

Custom Ticket Statuses

Custom Ticket Statuses

Create custom ticket statuses to match your unique workflow.

Automated Workflows

Automated Workflows

Set up automated workflows and rules to streamline your support process.

Custom Reports and Dashboards

Custom Reports and Dashboards

Create custom reports and dashboards to track the metrics that are important to you.

Branded Communications

Branded Communications

Personalize customer communications with branded email templates and signatures.

Tool and App Integrations

Tool and App Integrations

Integrate with other tools and apps you use to provide a seamless experience for your customers.

Customizable Interface

Customizable Interface

Customize the Freshdesk interface to match your branding and make it easy for agents to navigate.

We offer you the outstanding support you have always wanted

Outstanding support

Unlimited support

Unlimited support included.

One-on-one onboarding sessions

One-on-one onboarding sessions.

Training videos, webinars

Training videos, webinars, & demos.

Testimonials

Mirza Hidayath

Working with trustangle team has been transformative for Foods Gate company. Their expertise in implementing NetSuite ERP, Reachware Connect, Reachware Extend & Reachware Fatoora, as well as Revel POS, has truly transformed our operations. The seamless integration of these solutions has streamlined our processes, improved efficiency, and provided us with invaluable insights. trustangle team’s commitment to delivering tailored solutions and their exceptional support have significantly enhanced our business capabilities. We’re now operating more smoothly and effectively, thanks to their innovative approach and dedication.

Mirza Hidayath

IT Manager
Mr. Nabil Moussa

“trustangle Team has exceeded our expectations with their seamless implementation of reachware Extensions (Basher HR & Extend), Microsoft Office 365, and NetSuite ERP. Their professional approach and deep understanding of our needs ensured a smooth transition and has led to immediate improvements within our operations. trustangle’ s commitment to delivering high end quality solution has been invaluable to our business. We highly recommend their expertise to anyone seeking efficient and effective digital solutions”

Mr. Nabil Moussa

CEO Assistant
Mr. Abdellatif Ghazal

We are thrilled with our partnership with trustangle and Onfleet, which enabled us to build an advanced logistics system from day one. Their extensive technical expertise helped us avoid common issues in the logistics sector and ensured an exceptional customer experience, allowing us to achieve impressive numbers effortlessly.

Mr. Abdellatif Ghazal

Head of Technology
Jinshad Areekkan

Shiji Infrasys has completely transformed our operations at JW Marriott Saudi. Their cloud-based POS system is incredibly efficient, allowing us to enhance our guest experience in ways we never thought possible. With seamless transactions and real-time insights, we’ve redefined how we serve our clients. The value added to our hotel is undeniable, Shiji has truly set a new standard in hospitality!

Jinshad Areekkan

Director Systems
Eng. Abdulrhman Khalid Almobarak

trustangle Solutions have been great partner for our business. The comprehensive suite of solutions they offer have allowed us to improve our customer experience, increase the efficiency of our operations, and gain better customer insights. The data-driven approach to problem-solving has enabled us to use our resources more effectively and optimize our strategies to meet the ever-changing needs of our customers. We are thrilled with the results we have achieved with them and can’t thank them enough for their dedication and support.

Eng. Abdulrhman Khalid Almobarak

CEO & Founder at Maqloba
Ahmad Al Disi

Working with trustangle team has been an absolute pleasure. The systems they provided to us have worked flawlessly for our business, eliminating any potential disruption, and giving us the ability to run our operations efficiently. It was great having access to the latest technology, not only did it save us time and money, but the customer service was top-notch, and response times were extremely quick. We highly recommend their services to any company looking for technology solutions.

Ahmad Al Disi

IT Department Manager at Dar Sonbol
Haitham Abo Hilal

I would like to take a moment to share my experience working with trustangle team on the implementation of Fiix software at Siniora. From start to finish, the team was exceptional in their knowledge, attention to detail, and customer service. They were able to seamlessly integrate the software into our operations, and we've seen significant improvements in our efficiency and productivity. Their dedication to ensuring our satisfaction has made all the difference in our experience, and we couldn't be happier with the results.

Haitham Abo Hilal

IT Manager at Siniora
Hesham Al-Jabr

It gives me great pleasure to announce the successful launch of NetSuite ERP in “Al Jabr Soft Drinks - Rita Drinks” one of the largest companies in the Kingdom of Saudi Arabia which started operations in 1979, as a specialized beverage company, offering a wide range of FMCG merchandise, all work was done with the support of the integration company "Reachware", and managed to integrate NetSuite with "Menaitech". I would like to stress how much knowledge and determination the trustangle team has, because with such an attitude and performance, they helped us grow fast as a company. trustangle has proven to be a trusted technology partner, and we recommend other companies in various sectors to try trustangle's solutions and services as a software development and digital transformation company.

Hesham Al-Jabr

Al Jabr Soft Drinks
Eng. Anas Al Saifi

I think the market now lacks many professional IT software providers who give you all the support to face your daily business challenges like trustangle. Therefore, I advise them to take advantage of the experience of huge companies like Hashi Basha & consider trustangle as a great choice for every company that needs a suitable technology solutions provider and software expert to meet their needs.

Eng. Anas Al Saifi

Director of Information Technology at HashiBasha
Salem AlBatati

Richy Group IT Director Testimonial "Having the versatility of an all-encompassing ERP solution like NetSuite’s was much better than running separate systems, and it can do pretty much anything.

Salem AlBatati

Group IT Director at Richy Group
Bander AlThubaity

We at "Golf Saudi" are pleased with the systems and technological solutions provided by "trustangle" which helped us move forward towards achieving “Saudi Vision 2030” along with providing an easy and simple experience for our customers. We are satisfied with the solutions and programs that have been implemented for us, along with the supporting efforts by the trustangle team in making the use of the programs smoother and easier. “trustangle” has proven to be a reliable technology partner, and we recommend other companies in various sectors to try “trustangle” solutions as they are recommended software development and digital transformation company.

Bander AlThubaity

IT Director at Golf Saudi

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